Tom B
24 Apr 2002, 18:32
There seems to be loads confusion with the sale of the UK tix for Cardiff, Hyde Park & Leeds. Here's what I know...
First thing this morning tix were available for Cardiff & Leeds at Ticketmaster.co.uk but the online booking forms were NOT working. I decided to phone them, and spent about half an hour getting engaged tones for the booking line at Ticketmaster. Called the customer service people & told them about the faults with the online forms (they've been down since) & booked tix.
Later on this afternoon I check Ticketmaster.co.uk again to find the listing for Hyde Park was up, but the online forms for all three dates were DOWN saying tickets not available for sale yet. I rang cust. serv. again & the operator wasn't sure why it said this. She did however, confirm that Hyde Park tix WERE for sale (and I promptly booked a couple) as well as confirming my earlier booking.
My advice at the moment - call their customer service line & explain what you want & what's going on on their site.
Hope this help anyone who's struggling. It's all a bit of a farce.
Tom
First thing this morning tix were available for Cardiff & Leeds at Ticketmaster.co.uk but the online booking forms were NOT working. I decided to phone them, and spent about half an hour getting engaged tones for the booking line at Ticketmaster. Called the customer service people & told them about the faults with the online forms (they've been down since) & booked tix.
Later on this afternoon I check Ticketmaster.co.uk again to find the listing for Hyde Park was up, but the online forms for all three dates were DOWN saying tickets not available for sale yet. I rang cust. serv. again & the operator wasn't sure why it said this. She did however, confirm that Hyde Park tix WERE for sale (and I promptly booked a couple) as well as confirming my earlier booking.
My advice at the moment - call their customer service line & explain what you want & what's going on on their site.
Hope this help anyone who's struggling. It's all a bit of a farce.
Tom