Uncle Chris' & Rob's Tech Support

[dottie]

Chris can you help me, after problems with my computer yesterday evening, had to use restore pack, now I cann't get Windows Media Player to run, keeps telling me 'not enough memory'. And refuses to run my cds that have all my photographs on that I need to use at the moment.

[dottie]

Originally Posted by dottie

Chris can you help me, after problems with my computer yesterday evening, had to use restore pack, now I cann't get Windows Media Player to run, keeps telling me 'not enough memory'. And refuses to run my cds that have all my photographs on that I need to use at the moment. Drive 'E'

Another problem now cannot install printer, scanner, camera, message says RPC server is unavailable, also flashing on screen now Error Generic Host Process for Win32 Services - Excuse me WTF

Cheers Chris later

[dottie]

Hi Chris, Its all back to normal now, thank god just finished installing scanner, printer and camera and rest of software.

The computer is now running like new.

We are well protected now and hopefully it will never happen again

[native texan]

Hi, my name is Native Texan, and I'm techno-ignorant. How come when I try to quote someone's post, it doesn't look like when other people do? Nothing gets highlighted, I end up with the word "quote" before and after the section I choose. I appreciate any help you can give me.

[Chris]

Originally Posted by native texan

Hi, my name is Native Texan, and I'm techno-ignorant. How come when I try to quote someone's post, it doesn't look like when other people do? Nothing gets highlighted, I end up with the word "quote" before and after the section I choose. I appreciate any help you can give me.

Right NT,

Sounds to me like one of a couple of things.

Firstly, do you mean when you post the message or when you are typing it? The highlighted grey box won't appear until you post the message. Try using the preview button to check.

Second, I am unsure what you mean by highlighting a section. As far as I know (and i could be wrong) there is no way to quote a single section. I think you have to click quote (top right hand corner of the post you wish to quote) to quote the entire message and then delete the sections you don't want to appear.

Third, are you using the right tags on the message. It should read
[ q u o t e ] QUOTED TEXT HERE [ / q u o t e ]
(but without the spaces)

Hope this helps
UC

[native texan]

Thanks so much Uncle Chris, it worked! Now I can be a productive member of society- or at least this forum

[Sapphire Lady]

Hi Chris

I've recently transferred everything to a new hard drive and I'm getting error messages which are are a bit annoying. I just OK the error messages and everything works fine, but something must be fundamentally wrong for the damn things to be appearing in the first place.

The error messages I'm getting are:-

(1) When I open a Microsoft Office document it tells me that a document of the same name is already open. But it isn't.

(2) When I open Microsoft Outlook it tells me it can't find pop.freeserve.com.

(3) When I'm on the internet I occasionally get a message saying an error has occured and an error log is being created.

Any pointers you can give me will be most welcome

[Stephen]

Chris,

I have recently downloaded ZoneAlarm firewall which for the first 15 days I am running as the Pro version. This includes a cache cleaner but the free version only has the firewall (which I will be left with in about 12 days).
As I'm sure you're aware it gets rid of pretty much everything that IE remembers which is quite handy... My question is this:

Can you clear the cache manually (I.E. Once I lose this function of ZoneAlarm)?

Cheers,
Stephen.

P.S. Feel free to answer the other questions first - No rush :)

[heat]

Ello Chris hun,

I'm having a bit of a problem. i've managed to upload some pics of Meat onto pixagoggo.com, that bit's fine, but when i want to post them on here all i'm coming up with is little boxes with red crossess in them. I've typed in the url inside the [img] tabs, but i just cant figure out what to do. I even tried uploading the pics onto picit.com, but they wouldnt upload. Am now majorly confused. HELP!!!!!

[heat]

With many many thanks to Stephen, i think i might well have this sorted!!!

Apparently pixagogo.com requires a password to view pics, that why i cant post em properly - will try geocities, see how that goes..

[R.]

Geocities won't work, because the don't allow hotlinking.
Try www.uploadit.org

[AndyK]

If you still struggle heat let me know ... I think I've found a way round my websapce problem, so should have ooodles free very soon

[Stephen]

Originally Posted by I

Chris,

I have recently downloaded ZoneAlarm firewall which for the first 15 days I am running as the Pro version. This includes a cache cleaner but the free version only has the firewall (which I will be left with in about 12 days).
As I'm sure you're aware it gets rid of pretty much everything that IE remembers which is quite handy... My question is this:

Can you clear the cache manually (I.E. Once I lose this function of ZoneAlarm)?

Cheers,
Stephen.

P.S. Feel free to answer the other questions first - No rush :)

I have another problem too...

Does anyone know of a way to stop the internet disconnecting when you switch users/log off in XP? It's very annoying because at the moment it takes me ages to connect to the internet

Stephen.

[LostSoul]

hi Chris,

I dunno how I succeeded in sending here this post...
I've been having connection problems since yesterday!

Here is the error message I have on my Ibook:

phpBB : Critical Error
Error updating sessions table

I only have the main page, but it is stuck! no updating on it!

I am sending this post from my old pc (that I didn't use for ages!), and I have the same message, from time to time, but I've been able to get rid of it by going back and click again, what I cannot do on my Ibook!

Can you help me Chris? This thing is driving me NUTS!


Patricia
... fighting against software...

[black dog]

Originally Posted by Stephen

Does anyone know of a way to stop the internet disconnecting when you switch users/log off in XP? It's very annoying because at the moment it takes me ages to connect to the internet

Stephen.

You can keep the commection when you switch users. I'm not quite sure how you go about it as my computer does it automatically but you must not log off or you will lose the connection.

[AndyK]

Originally Posted by LostSoul

hi Chris,

I dunno how I succeeded in sending here this post...
I've been having connection problems since yesterday!

Here is the error message I have on my Ibook:

phpBB : Critical Error
Error updating sessions table

I only have the main page, but it is stuck! no updating on it!

I am sending this post from my old pc (that I didn't use for ages!), and I have the same message, from time to time, but I've been able to get rid of it by going back and click again, what I cannot do on my Ibook!

Can you help me Chris? This thing is driving me NUTS!


Patricia
... fighting against software...

Did someone whistle?

Not sure what your problem is here I'mk afraid Patricia... if you're getting a phpBB error then the implication to me is that it's at the MLUKFC servers end and not on your PC, but I'm not 100% certain on that. No one else seems to be claiming problems from what I can see.

All I can suggest is to clear your cache and history and have another go.

Andy

[LostSoul]

Originally Posted by AndyK

[Did someone whistle?

Not sure what your problem is here I'mk afraid Patricia... if you're getting a phpBB error then the implication to me is that it's at the MLUKFC servers end and not on your PC, but I'm not 100% certain on that. No one else seems to be claiming problems from what I can see.

All I can suggest is to clear your cache and history and have another go.

Andy

Okay. Is that good news?
So, I have to "clear my cache and history".
I deleted the cookies and history already but the "cache" I don't know what it is. Can you explain it to a simple of mind?


Patricia
... who first whistles but if it doesn't work, begs on her knees

[AndyK]

Originally Posted by LostSoul

Okay. Is that good news?
So, I have to "clear my cache and history".
I deleted the cookies and history already but the "cache" I don't know what it is. Can you explain it to a simple of mind?


Patricia
... who first whistles but if it doesn't work, begs on her knees

If you've cleared you cookies and history then you've cleared your cache generally speaking... what web browser do you use?Might make explaining and perhaps diagnosing things a little easier

[LostSoul]

Originally Posted by AndyK

If you've cleared you cookies and history then you've cleared your cache generally speaking... what web browser do you use?Might make explaining and perhaps diagnosing things a little easier

You mean this: Mac OS X?

[R.]

Mac OS X is your operating system.
Which page shows the database error?

[Chris]

Lost Soul,

Sorry for the delay in getting back to you.

So far as I know, phpBB errors are at the server end. You need to get in touch with our beloved leader, R., and ask him about it.

Sorry I cna't be more help.

[LostSoul]

Originally Posted by R.

Mac OS X is your operating system.
Which page shows the database error?

Community!

[R.]

This is probably because that error message page is still stored somewhere in you disk cache.

Try this:
Click on the community link and make it open in a new window. On Windows systems you usually use a right click and select "Open in new window" from the context menu. Could be the same on Mac OS. If you see that error message again, try to click the "Reload/Refresh" symbol of your browser. Try to click it while pressing the "ALT", "CTRL" or "SHIFT" key. I don't know the exact combination, but usually a click on Refresh while holding down one of these special keys forces your browser reload the current page and ignore/bypass your temporary internet storage (cache).

[LostSoul]

Originally Posted by R.

This is probably because that error message page is still stored somewhere in you disk cache.

Try this:
Click on the community link and make it open in a new window. On Windows systems you usually use a right click and select "Open in new window" from the context menu. Could be the same on Mac OS. If you see that error message again, try to click the "Reload/Refresh" symbol of your browser. Try to click it while pressing the "ALT", "CTRL" or "SHIFT" key. I don't know the exact combination, but usually a click on Refresh while holding down one of these special keys forces your browser reload the current page and ignore/bypass your temporary internet storage (cache).

I've just tried on my PC, it worked but I got automatically logged out!! Each time a page opens I still have this error message, I click back then I try to open again and then at the second attempt it opens normally!
I'll try on my Ibook later.

Thanx Andy. Thanx Chris. Thanx R..


Patricia
... thinking she should had listen during lessons at school

[LostSoul]

I have a new error message:

"You cannot make another post so soon after your last, please try again in a short while"

Excuse-me?


Patricia
... thinking about joining the meattally deranged clinic as soon as possible