Confusing UK sales

Tom B · 24 Apr 2002, 18:32

There seems to be loads confusion with the sale of the UK tix for Cardiff, Hyde Park & Leeds. Here's what I know...

First thing this morning tix were available for Cardiff & Leeds at Ticketmaster.co.uk but the online booking forms were NOT working. I decided to phone them, and spent about half an hour getting engaged tones for the booking line at Ticketmaster. Called the customer service people & told them about the faults with the online forms (they've been down since) & booked tix.

Later on this afternoon I check Ticketmaster.co.uk again to find the listing for Hyde Park was up, but the online forms for all three dates were DOWN saying tickets not available for sale yet. I rang cust. serv. again & the operator wasn't sure why it said this. She did however, confirm that Hyde Park tix WERE for sale (and I promptly booked a couple) as well as confirming my earlier booking.

My advice at the moment - call their customer service line & explain what you want & what's going on on their site.

Hope this help anyone who's struggling. It's all a bit of a farce.

Tom

Steve · 24 Apr 2002, 23:08

I'll go with Tom on this one - a total farce.

Despite the confusion on the Ticketmaster website (yes, they're for sale/no, they're not), I have bought tickets for Cardiff (Block 3, Row K if anyone's interested).

Don't believe the bull - go for the boxoffice!!

Tom B · 25 Apr 2002, 01:53

Sure is frustrating - looking at the "Shout Box" it seems there's been loads of problems

I've successfully got tix for Cardiff & London. My only thought is that perhaps the initial allocation Ticketmaster have has already sold out?

I'll ring them again tomorrow to try and find out what's going on!

Anonymous · 26 Apr 2002, 17:10

You may have seen from the shout box I managed to get my tickets for Cardiff today

this was through Ticket Line, I was not able to have any info on where the seats were! I was just told that they did not have access to seating plans & that I would get the next best seats in line (there had been 20 sales before mine). Although I am pleased I managed to get tickets I am disappointed at the lack of info. It seems you pay your money and take a chance that you will at least be near enough to see Meat. Having said that July seems sooooo far away!

Edit: Fixed that faulty bbcode and deleted the double post. R.
Edit #2: ... and my typos!

anne222 · 26 Apr 2002, 17:20

sorry to have repeated my posting I am new to all this and I kept on crashing

LucyK! · 26 Apr 2002, 18:42

I'll see y'all in London baby!!!!!!!!!

Lucy!

R. · 26 Apr 2002, 22:34

Quote:

Originally Posted by anne222

sorry to have repeated my posting I am new to all this and I kept on crashing

No prob, Anne. I fixed it.

R.

LucyK! · 27 Apr 2002, 22:11

See - I'm confused again! I know...it doesn't take much...!

But anyway!! I spoke to the guy at ticket master and he referred to the rows we were talking about as C and D, and the guy Alex spoke to said C, but the woman that sorted our tickets said row 4 - so are they in numbers or letter?!!!

Lucy!

anne222 · 29 Apr 2002, 17:59

Thanks R for fixing my error, if you are going to Cardiff see you there :)
anne

24 Apr 2002, 18:32	#1
Tom B Junior Loafer Join Date: 14.04.2002 Location: West Mids. UK Posts: 42	Confusing UK sales There seems to be loads confusion with the sale of the UK tix for Cardiff, Hyde Park & Leeds. Here's what I know... First thing this morning tix were available for Cardiff & Leeds at Ticketmaster.co.uk but the online booking forms were NOT working. I decided to phone them, and spent about half an hour getting engaged tones for the booking line at Ticketmaster. Called the customer service people & told them about the faults with the online forms (they've been down since) & booked tix. Later on this afternoon I check Ticketmaster.co.uk again to find the listing for Hyde Park was up, but the online forms for all three dates were DOWN saying tickets not available for sale yet. I rang cust. serv. again & the operator wasn't sure why it said this. She did however, confirm that Hyde Park tix WERE for sale (and I promptly booked a couple) as well as confirming my earlier booking. My advice at the moment - call their customer service line & explain what you want & what's going on on their site. Hope this help anyone who's struggling. It's all a bit of a farce. Tom

25 Apr 2002, 01:53	#3
Tom B Junior Loafer Join Date: 14.04.2002 Location: West Mids. UK Posts: 42	Tix Sales Sure is frustrating - looking at the "Shout Box" it seems there's been loads of problems I've successfully got tix for Cardiff & London. My only thought is that perhaps the initial allocation Ticketmaster have has already sold out? I'll ring them again tomorrow to try and find out what's going on!

26 Apr 2002, 17:20	#5
anne222 Rookie Join Date: 26.04.2002 Posts: 8	Ticket Sales sorry to have repeated my posting I am new to all this and I kept on crashing

29 Apr 2002, 17:59	#9
anne222 Rookie Join Date: 26.04.2002 Posts: 8	double posting Thanks R for fixing my error, if you are going to Cardiff see you there :) anne

24 Apr 2002, 23:08	#2
Steve Senior Loafer Join Date: 14.04.2002 Location: Staring through the fire at the future Posts: 157	TICKET SALES ~~~~-UP I'll go with Tom on this one - a total farce. Despite the confusion on the Ticketmaster website (yes, they're for sale/no, they're not), I have bought tickets for Cardiff (Block 3, Row K if anyone's interested). Don't believe the bull - go for the boxoffice!!

26 Apr 2002, 17:10	#4
Anonymous Guest Post Container Join Date: 02.04.2002 Posts: 496	You may have seen from the shout box I managed to get my tickets for Cardiff today this was through Ticket Line, I was not able to have any info on where the seats were! I was just told that they did not have access to seating plans & that I would get the next best seats in line (there had been 20 sales before mine). Although I am pleased I managed to get tickets I am disappointed at the lack of info. It seems you pay your money and take a chance that you will at least be near enough to see Meat. Having said that July seems sooooo far away! Edit: Fixed that faulty bbcode and deleted the double post. R. Edit #2: ... and my typos!

26 Apr 2002, 18:42	#6
LucyK! The Monster Is Luce Join Date: 14.04.2002 Location: Posts: 7,547	I'll see y'all in London baby!!!!!!!!! Lucy!

27 Apr 2002, 22:11	#8
LucyK! The Monster Is Luce Join Date: 14.04.2002 Location: Posts: 7,547	See - I'm confused again! I know...it doesn't take much...! But anyway!! I spoke to the guy at ticket master and he referred to the rows we were talking about as C and D, and the guy Alex spoke to said C, but the woman that sorted our tickets said row 4 - so are they in numbers or letter?!!! Lucy!